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Turn One-Time Shoppers Into Regulars.

Find the right customers, send them something worth opening, and see exactly what it earned you. Email, SMS, WhatsApp and more, all in one place.

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Welcome a New Member Draft Saved just now Preview & Test
Blocks
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Text
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YOUR BRAND
MEMBERSHIP CONFIRMED Welcome, {{first_name}}.
Start shopping
Button
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Start shopping
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9:41
YOUR BRAND
MEMBERSHIP CONFIRMED Welcome, {{first_name}}.
Start shopping
UTUrban Threads
Hi Priya! Your birthday coupon for 15% off is waiting 🎉

Got a Spreadsheet? You've Got a List.

No waiting on the tech team. Drop in the Excel or CSV file you already have, match the columns once, and your customers are ready for your next campaign.

Upload a list
Drag your Excel or CSV file here
Diwali_Customers.xlsx2,340 rows

Campaigns Used to Take All Week. Now, They Take a Coffee Break.

Weekend PicksScheduled
Saturday, 9:00 AM · First-time buyer · 1,284

Send in a Couple of Clicks.

Pick your customers, choose a template, and send now or schedule it for later. Combine a few lists, and nobody gets it twice.

Day 1 · Welcome
Day 3 · Styling tip
Day 7 · 10% off

Messages That Arrive on Cue.

Set up a welcome series or a gentle reminder once. Each message goes out right on time, without you lifting a finger.

Subject A
Your weekend picks are here18%
Subject B
Psst… 20% off ends Sunday26% ✓
Send winner to everyone else

Let the Subject Line Prove Itself.

Try a few subject lines on a small group. The one that gets opened most goes to everyone else.

Message limits
Max marketing messages
−3+
per week
E-receipts don't count

Nobody Hears From You Too Often.

Set a weekly limit once, and it works across every campaign and journey. Receipts still go out as usual.

The Follow-Up You Keep Forgetting? It's Handled.

Automate the moments that matter, and design every message without waiting on a designer.

First to Second Purchase
TriggerCustomer makes their first purchase
Wait7 days
SplitPurchased again?
No
EmailSecond-purchase offer
Yes
Exit journey

Never Miss the Moment Again

Birthdays, first purchases, coupons about to expire. Pick the moment once, and the right message goes out on its own. Test it with a small group before you switch it on.

Coupons issued this week
CustomerCodeOfferStatus
Priya NairBDAY1515% offIssued
Marcus LeeWELCOME1010% offIssued
Ananya RaoCOMEBACK2020% offIssued
Daniel OkaforBDAY1515% offIssued
Sofia Marchetti+200 pointsLoyaltyAdded
Tom BeckerWELCOME1010% offIssued
48 coupons · 3,120 loyalty points

Hand Out Coupons Without the Paperwork

A journey can do more than send messages. Issue a coupon or add loyalty points at exactly the right step, using the programmes you already run.

TextImageButtonOfferProducts
Urban Threads
Your Weekend Picks Are HereShop Now
Text message
Hi {First Name}! 👋 Your 15% off ends tonight.
68 / 160 · 1 message
Text message
Hi {First Name}! 👋 Your 15% off ends tonight.
68 / 160 · 1 message

Look Like a Big Brand, Without the Big Team

Drag, drop, done. Build emails from ready-made blocks, write texts with a live character count, and reuse your best designs anytime.

Five Channels Used to Mean Five Tools. Now It's One.

Email, texts, WhatsApp, push and receipts, all working from the same customer list.

Urban Threads
Your Weekend Picks Are Here Shop Now
Opened 42%Clicked 9%

Emails That Look Great and Get Opened

Reach Shoppers Where They Actually Chat

Flash sale! 30% off ends tonight.6:02 PM
Your order is on its way 🚚2:15 PM
Happy birthday, Priya! 🎂 15% off inside9:00 AM
+Add a picture (MMS)

Texts That Get Read in Seconds

Nudge App Users the Moment It Matters

Urban Threads
Linen Shirt₹1,899
Canvas Tote₹799
Total₹2,698
Paid via UPI
Come back this week · 10% off your next visit

Turn Every Receipt Into a Return Visit

One Customer List Behind Every Channel

ResultsLast sent 21 Oct 2026
Sent88713 failed
Delivered87598.6% of sent
Opened29633.8% of delivered
Clicked647.3% of delivered
Bounced121.4% of sent
Unsubscribed00% of delivered
ConversionsArrives with the attribution feed

Results You Can Actually Act On

Not just opens and clicks. See what each campaign cost and what it earned, so you know exactly what to do more of.

  • Delivered, opened and clicked, at a glance
  • What each campaign cost, next to what it brought back
  • Find your winners and run them again

Built Safe. Connects Easily.

Safe by Default

People who said no never hear from you, and nobody gets too many messages.

Works With What You Have

Start with a simple upload. Connect your store, POS or loyalty system later, whenever you're ready.

Questions, Answered

One place to talk to all your customers, by email, SMS, WhatsApp and push. This one is built for retail, so it speaks coupons, loyalty points and receipts.

A short series of messages sent over days or weeks, like a welcome series. Set it up once and each message goes out on time.

Write a few subject lines. Each is tried on a small group, and the one with the most opens goes to everyone else.

Yes, to customers who've agreed to hear from you there. Send offers, reminders and updates from the same place as your email and SMS.

No. You decide how often each customer hears from you, and every campaign and journey follows that rule.

Yes. Start a free trial and send your first campaign today.

Your Next Regular Is Already on Your List.

Start free and send your first campaign today.

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