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For Growing Retail

Keep Marketing Simple as Your Retail Business Grows.

Move from one-off customer messages to a more organized engagement process.

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CEP
Journeys
New Loyalty Member Welcome
Active
DuplicatePause JourneyEdit Journey
PerformanceSince 20 Sept 2026
Enrolled
9,650
Since 20 Sept 2026
In Journey
2,580
Moving through steps
Goal Converted
1,882
19.5% of enrolled
Exited Early
241
2.5% of enrolled
Trigger
Loyalty Joined
Event
Email
Welcome Email
Step 1
Delay
Wait 3 Days
2.6K waiting here
Email
First Reward Email
Step 2
Goal
First Purchase
19.5% converted
Messages, All StepsEvery message step added up, last 30 days.
Sent
17,280
Delivered
17,040
98.6%
Opened
5,282
31.0%
Clicked
426
2.5%
Bounced
240
1.4%
Complained
3
0.02%
Unsubscribed
51
0.3%
Held Back
190
Frequency cap
Failed
7
0.04%
SetupEdit in the Builder
Trigger
Event · Loyalty Joined
Re-Entry
Never
Goal
First Purchase
Exit Criteria
Unsubscribed or Purchased
Source Lists
Loyalty Members
Eligible Pool
24,800 contacts
Enrollment Rate
190 / day average
Enrollment Over Time
Enrolled Goal Converted Exited Early

Run campaigns without running between systems

Bring audiences, designs, schedules and reporting into a common working flow. Give your team more control over the everyday tasks that make campaigns happen.

CampaignWeekend Store Event Invite
Draft
AudienceNearby store customers · 3,240
DesignStore event, two columns
ScheduleThu, 12 Nov · 10:00
ReportingAfter send
Send TestSchedule
SegmentLapsed store regulars
Draft
Home storeisStore 04
AND
Purchases, last 12 monthsat least3
AND
Last purchasemore than60 days ago
AND
Email consentisSubscribed
Estimated audience1,186
Save Segment

Make every promotion more relevant

Create campaigns around new customers, re-engagement, store events and seasonal opportunities. Use the customer attributes and purchase signals available in your environment to target the right groups.

Build confidence into every send

Use supported previews, controls and approvals as applicable. Keep permissions, opt-outs and channel restrictions part of the operating process.

ReviewWeekend Store Event Invite
Draft
Subject and preheader
Sender verified
Opt-out link included
Unsubscribed excluded
Test send
Send TestSchedule

Understand the value of repeat business

Use engagement metrics and connected purchase results to learn which activities support repeat visits and purchasing. Expand into deeper customer analytics as the business grows.

ResultsWeekend Store Event Invite
Completed
Delivered98.1%
Opened34.8%
Clicked5.2%
Repeat purchase measuresWhere connected
Returning customers, 30 days412
Repeat purchase rate12.7%
Repeat store visits538

RETAIL GROWTH PLAYBOOKS

A Better Campaign Starts With a Better Retail Question.

Loyalty / Promotions

Give loyalty a reason to matter

A reward works best when it is relevant to the customer.

D2C / Growing Retail

Make marketing spend work harder

A higher send volume is not the same as a better return.

READY FOR THE NEXT STEP?

An adoption path that respects your time

Start in a sample workspace; move into your own data and sending environment after the necessary verification and setup.

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