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D2C & eCommerce

Turn a First Purchase Into a Lasting Customer Relationship.

Start with practical campaigns. Grow toward better customer economics.

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CEP
Campaigns
October Style Edit
Completed EmailRegular MarketingManual ID SMP-2026-09
Clone
OverviewPerformanceRecipientsAudienceContentActivity log
MetricsLast sent 21 Oct 2026 · updated just nowSee all
Audience
41,200
Sent
40,000
Messages sent
Delivery rate
98.4%
39,360 of 40,000 delivered
Opens
12,202
31.0% open rate
Clicks
1,023
2.6% click rate
Orders
77
0.2% of delivered
Engagement funnel
Sent
40,000 100%
Delivered
39,360 98.4%
Opened
12,202 31.0%
Clicked
1,023 2.6%
Opens in first 48hPeak 2h after send
Setup
Message purpose
Marketing
Owner
MNMeera Nair
Template
Festive Style Edit
Sender
Urban Threads
When
As soon as it is published
Send type
Send immediately
Time zone
Asia/Kolkata
Frequency limits
Applied

Built for Marketers. Grounded in Retail.

Keep campaign execution practical while creating room for better decisions.

Launch faster

Build audiences, design campaigns and prepare sends in one workspace.

Act on retail insight

Use customer and purchase context where connected to reach meaningful audiences.

Measure beyond the send

Connect engagement with customer value and marketing investment where data supports it.

From first purchase to the next reason to return.

Start with customer lists and available attributes. Where supported, bring purchasing behaviour into segmentation, so the next message has a reason to exist.

Choose a relevant audience, work from a template, personalise your message, preview the experience and follow the applicable send controls.

Review delivery and engagement measures. Where purchase events, campaign costs and customer analytics are connected, examine acquisition cost, repeat purchase and customer value.

SegmentOne-time buyers, last 30 days
Draft
First purchasewithin30 days
AND
Order countequals1
AND
Email consentisSubscribed
Estimated audience4,812
Save Segment

What You Can Explore

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Audience selection

Start with customer lists and available attributes to define a relevant audience.

Available Now

Campaign design

Choose an audience, work from a template and personalise your message.

Available Now

Retail templates

Try a template and see how the workflow fits your brand.

Available Now

Pre-send review

Preview the message and follow the applicable send controls.

Available Now

Available reporting

Review delivery and engagement measures for each campaign.

Available Now

Connected customer intelligence

Bring purchasing behaviour and customer value into segmentation where integrated.

Available Through Integration
Sending with control

Build confidence into every send.

Use supported previews, controls and approvals as applicable. Keep permissions, opt-outs and channel restrictions part of the operating process.

 Opt-out Available Now
Suppression Available Now
Frequency limits
Coming Soon
Approvals
Coming Soon
Integrations

Use the retail systems you already have.

Start independently. Connect more intelligence when you are ready.
Quick-start data Contact import Available Now
Open interfaces APIs and webhooks Available Now
TransactionTree C360 Optional analytics, receipts, loyalty and promotions
Available Through Integration

RETAIL GROWTH PLAYBOOKS

A Better Campaign Starts With a Better Retail Question.

Explore practical scenarios, from D2C repeat purchase to multi-store win-back.

What is happening? Which customers matter? What should the marketer do? How will we know it worked? Each playbook puts a business question beside an actionable ai-InteleKt workflow.

Explore All Six Playbooks

D2C / eCommerce

Turn the first purchase into a second

For a growing D2C brand, the cost of acquiring a customer is only justified when the customer relationship creates enough long-term value.

Explore This Playbook →

D2C / Growing Retail

Make marketing spend work harder

Marketing budgets move quickly while the value of acquired customers develops over time.

Explore This Playbook →

Multi-Store / Omnichannel

Bring high-value customers back

A decline in visits can go unnoticed when transaction data and marketing execution operate separately.

Explore This Playbook →

India / Southeast Asia

Win the season with relevance

Retail peaks create urgency, high message volume and customer fatigue.

Explore This Playbook →

Start Without an Enterprise Project

Explore a sample workspace, try a template and see how the workflow fits your brand. Use our 14-day trial and a seven-day evaluation path; assisted setup is available where needed.

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  1. Days 0 to 1
    Explore the sample workspace Pick a D2C or multi-store sample scenario and look around.
  2. Days 2 to 3
    Draft a segment and campaign Choose an audience, select a template and preview it.
  3. Days 4 to 5
    Verify and test Set up sender checks and send to verified test contacts.
  4. Day 7
    First-value check Review what you built and your plan options.
  5. Days 8 to 14
    Keep evaluating Add more campaigns, with assisted setup if you need it.

READY FOR THE NEXT STEP?

Make More of Every Customer Relationship.

Whether you are growing a D2C brand or connecting a multi-store customer experience, start with a practical engagement workflow and build from there.

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